Refund policy
We offer a 30-day return policy for eligible products.
📦 Return Eligibility
Items may be returned if:
- The product is defective or damaged
- The wrong item was received
- The product is unused and in original packaging
❌ Non-returnable Items
- Used or damaged by customer
- Items without original packaging
- Clearance or final sale items
💰 Refund Process
Once your return is received and inspected:
- Refunds will be processed within 5–10 business days
- Refunds will be issued to the original payment method
📩 Return Request
To initiate a return, contact:
📧 DesireeHuang6854@hotmail.com
Include:
- Order number
- Reason for return
- Product photos (if applicable)