Refund policy

We offer a 30-day return policy for eligible products.

📦 Return Eligibility

Items may be returned if:

  • The product is defective or damaged
  • The wrong item was received
  • The product is unused and in original packaging

❌ Non-returnable Items

  • Used or damaged by customer
  • Items without original packaging
  • Clearance or final sale items

💰 Refund Process

Once your return is received and inspected:

  • Refunds will be processed within 5–10 business days
  • Refunds will be issued to the original payment method

📩 Return Request

To initiate a return, contact:
📧 DesireeHuang6854@hotmail.com

Include:

  • Order number
  • Reason for return
  • Product photos (if applicable)